Terms of Service
Last Updated: October 3, 2026
These Terms of Service (“Terms”) govern your use of www.cutebuttaken.com and your purchase of products from Cute But Taken.
Cute But Taken is operated by Danbri Group LLC (“Cute But Taken,” “we,” “us,” or “our”).
By accessing our website, creating an account, or placing an order, you agree to these Terms.
1. Use of Our Website
You may use this website only for lawful purposes.
You agree not to:
- Use the website for fraudulent or unlawful activity
- Attempt to interfere with website security
- Attempt unauthorized access to accounts or systems
- Introduce malicious software or code
- Scrape, copy, or reproduce website content in violation of our rights
- Place fraudulent orders
- Abuse promotions, discounts, refunds, or payment systems
We may restrict or terminate access to our website when we reasonably believe these Terms have been violated.
2. Products
Cute But Taken sells apparel, accessories, drinkware, gifts, and related merchandise.
Many of our products are produced on demand after an order is placed.
We make reasonable efforts to display product colors, designs, sizes, and details accurately. However:
- Screen colors may differ from physical products
- Product placement may vary slightly
- Manufacturing differences may occur
- Product dimensions may have reasonable tolerances
Minor differences that are inherent to manufacturing or print-on-demand production are not necessarily defects.
3. Product Availability
Products, colors, sizes, and designs may be changed or discontinued at any time.
We may limit quantities or refuse an order when necessary, including in cases involving:
- Pricing errors
- Suspected fraud
- Product availability
- Fulfillment limitations
- Technical errors
If we cancel an order after payment has been collected, the applicable amount will be refunded.
4. Pricing
Prices are displayed in U.S. dollars unless otherwise stated.
We may change prices at any time.
The price applicable to an order is the price displayed when the order is submitted, except in cases of obvious pricing or technical errors.
Taxes and shipping charges may be added during checkout where applicable.
5. Payment
Payment must be successfully authorized before an order can be processed.
Payments may be handled through third-party payment processors such as Stripe.
By submitting payment information, you represent that:
- You are authorized to use the payment method
- The information you provide is accurate
- You authorize the applicable charges associated with your purchase
6. Order Acceptance
Receiving an order confirmation does not necessarily mean that we have accepted the order for fulfillment.
We reserve the right to cancel or refuse an order due to:
- Fraud concerns
- Payment failure
- Product unavailability
- Pricing errors
- Shipping restrictions
- Technical errors
- Violations of these Terms
If we cancel a paid order, we will issue an applicable refund.
7. Made-to-Order Products
Many Cute But Taken products are produced specifically after your order is submitted.
Once an order enters production, we may be unable to:
- Cancel the order
- Change the size
- Change the color
- Change the design
- Change the shipping address
Please review your order carefully before completing checkout.
If you need to request a change, contact us as soon as possible. We cannot guarantee changes once production has begun.
8. Shipping
Production time and shipping time are separate.
Estimated delivery dates are estimates and are not guarantees.
Delays may occur due to circumstances including:
- Carrier delays
- Weather
- High order volume
- Production delays
- Incorrect addresses
- Customs processing
- Events outside our reasonable control
Tracking information will be provided when available.
Orders may arrive in multiple shipments when different products are fulfilled from different facilities.
For additional information, review our Shipping Policy.
9. Free Shipping Promotions
When offered, free shipping may be subject to:
- Minimum purchase requirements
- Eligible destinations
- Eligible shipping methods
- Promotional terms
Unless otherwise stated, our standard free-shipping promotion applies to qualifying U.S. orders of $50 or more.
We may modify or discontinue shipping promotions in the future.
10. Returns, Replacements, and Refunds
Because many of our products are made to order, we generally do not accept returns or exchanges for:
- Buyer’s remorse
- Ordering the wrong size
- Ordering the wrong color
- Changing your mind after production begins
If you receive an item that is:
- Damaged
- Defective
- Misprinted
- Incorrect
please contact us within the timeframe stated in our Returns Policy.
We may require photographs or other information to evaluate the issue.
Approved remedies may include:
- Replacement
- Refund
- Other reasonable resolution
Please review our separate Returns & Replacements Policy for additional details.
11. Incorrect Shipping Addresses
Customers are responsible for providing an accurate and complete delivery address.
If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping or replacement costs may apply.
Contact us immediately if you discover an address error.
12. Lost or Stolen Packages
If tracking indicates that an order may have been lost in transit, contact us and we will assist with investigating the shipment.
If a carrier marks an order as delivered but the package cannot be located, we may ask you to:
- Check the delivery location
- Check with household members or neighbors
- Contact the carrier
- Confirm the shipping address
Cute But Taken is not automatically responsible for packages stolen after confirmed delivery.
13. Promotions and Discount Codes
Promotional codes:
- May have expiration dates
- May apply only to eligible products
- May require a minimum purchase
- May not be combined unless explicitly allowed
- Have no cash value
We reserve the right to modify or cancel promotions where permitted by law.
14. Accounts
If you create an account, you are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate information and notify us of suspected unauthorized account activity.
We may suspend or close accounts associated with fraud, abuse, or violations of these Terms.
15. Intellectual Property
The Cute But Taken name, logos, designs, artwork, website graphics, product designs, text, photographs, and other original content are owned by or licensed to Danbri Group LLC unless otherwise indicated.
You may not reproduce, distribute, sell, modify, commercially exploit, or create unauthorized derivative works from our intellectual property without written permission.
Purchasing a product does not transfer ownership of the underlying artwork or intellectual property.
16. User Content and Reviews
If you submit reviews, photographs, social media tags, testimonials, or other content to us, you represent that you have the right to submit that content.
Where permitted by applicable law, you grant us a non-exclusive license to use content voluntarily submitted to us for purposes such as:
- Displaying customer reviews
- Featuring customer photographs
- Promoting Cute But Taken
- Sharing customer content on our website or social media
We will not knowingly claim ownership of your original content.
17. Third-Party Services
Our website relies on third-party services for functions including:
- Payments
- Printing
- Fulfillment
- Shipping
- Website hosting
- Analytics
We are not responsible for interruptions or failures caused solely by third-party systems outside our reasonable control.
18. Disclaimer of Warranties
To the fullest extent permitted by law, our website and services are provided on an “as available” basis.
We do not guarantee that:
- The website will always be uninterrupted
- Every error will be corrected immediately
- Every product will remain available
- Delivery estimates will always be met
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
19. Limitation of Liability
To the fullest extent permitted by applicable law, Danbri Group LLC and Cute But Taken will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.
Where liability cannot legally be excluded, our liability will be limited to the extent permitted by applicable law.
Nothing in these Terms limits liability where doing so would be prohibited by law.
20. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Danbri Group LLC and Cute But Taken from claims resulting from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.
21. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.
Any disputes will be handled in accordance with applicable law and any mandatory consumer protections that apply to you.
22. Changes to These Terms
We may update these Terms periodically.
The most current version will be posted on this page with an updated “Last Updated” date.
Continued use of our website after revised Terms become effective constitutes acceptance of the updated Terms.
23. Contact Us
Questions about these Terms may be directed to:
Cute But Taken
Operated by Danbri Group LLC
Website: www.cutebuttaken.com
